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Regulated Decision-MakingEnterprise ($150K+ ACV)Medium — Weeks with integration

The SOC 2 auditor is going to ask about AI governance. The evidence needs to exist before the audit.

Enterprise SaaS companies deploy AI for internal architecture documentation, security policy drafting, incident response playbooks, customer-facing security documentation, DPA/BAA governance, and compliance attestation narratives. SOC 2 Type II, ISO 27001, and customer security questionnaires increasingly require AI governance documentation. HIPAA BAA obligations apply if health data is processed. FedRAMP applies if government customers are served. When the SOC 2 auditor asks how AI-generated security documentation is governed, or a customer asks how AI-generated DPA terms are validated, the answer must be a system — not a process description.

What Ontic Does Here

Ontic's Refinery enforces customer-facing security documentation accuracy, DPA/BAA governance standards, and compliance attestation narrative requirements as deterministic guardrails. The Clean Room produces SOC 2 audit evidence packages, customer security questionnaire governance documentation, and breach notification records with full provenance. The enterprise customer gets a governed answer to the governance question.

Recommended Deployment

Studio

Assists judgment

  • Internal architecture documentation
  • Security policy drafting
  • Incident response playbooks

Refinery

Enforces authority

★ Start here

  • Customer-facing security documentation
  • DPA and BAA governance
  • Compliance attestation narratives

Clean Room

Enforces defensibility

  • SOC 2 audit evidence packages
  • Customer security questionnaire governance
  • Breach notification documentation

Expansion path: refinery -> clean_room

Regulatory Context

SOC 2 Type II increasingly requires AI governance documentation. ISO 27001 control frameworks are expanding to include AI. CCPA/CPRA and GDPR apply to AI-processed personal data. HIPAA BAA obligations apply to AI health data workflows. FedRAMP requires AI governance for government-facing services. PCI-DSS applies to AI processing payment data. Customer contract SLAs increasingly include AI governance requirements.

Applicable Frameworks

SOC 2 Type IIISO 27001State privacy laws (CCPA/CPRA)GDPRHIPAA BAA (if health data)FedRAMP (if government)PCI-DSS (if payment data)

Common Objections

"We're already SOC 2 certified. AI governance is just another control."

SOC 2 certification covers the existing control environment. AI-generated outputs that flow into customer-facing documentation, security attestations, and compliance narratives create new evidence requirements. The auditor is not asking whether the company has an AI policy. The auditor is asking for evidence that AI outputs are governed at the control level. Ontic provides the evidence.

Evidence

  • SOC 2 auditors adding AI governance to examination scope
  • Enterprise security questionnaires now include AI-specific sections
  • Customer contract AI governance clauses increasing in frequency
  • FedRAMP AI governance requirements expanding

Questions to Consider

  • ?Has the SOC 2 auditor raised AI governance as a scope item?
  • ?Are AI-generated outputs flowing into customer-facing security documentation or compliance attestations?
  • ?How many enterprise customers have asked about AI governance in security questionnaires?

Primary Buyer

CISO / VP Engineering / Chief Compliance Officer

Deal Size

Enterprise ($150K+ ACV)

Implementation

Medium — Weeks with integration

Start With

Refinery

Ready to see how Ontic works for enterprise saas?